Condo & HOA Sweeping: Complaints

Ideally after a sweeping contractor is selected and a schedule agreed upon, you should not have to think about it again.  This is exactly how we like it.  As the saying goes “No news, is good news”. Of course this assumes you have chosen an adequate frequency.

However as a property management professional or association board member you will occasionally hear comments about the sweeping service.  If they’re good we would love to pass them on to our operators.  If they’re negative, its even more important you let us know.

Sweeping is a perishable service.  Once we leave an area anything can happen.  The wind can blow, it could rain, a truck with muddy tires can drive down the street, or the motor home parked in front of someone’s house will finally move.  Thus, in order to have a chance to figure out what the problem was, we need to know in one or two days.

Give us the exact location and some details about the problem and 99% of the time complaints about our service are very simple to explain and correct.

Please help us avoid the car wash owners frustration of getting a car back 3 weeks later with a complaint that the car just does not look good.

Lastly, if you have a perpetual problem area or something looks just OK and you’re interested in what it would take to make it better, feel free to let us know.  The more we know your priorities the better we can serve you.

Since 99% of the complaints we receive can be solved with some help from homeowners, check out the "Common Problems" page.